Withdrawal

Consumers have a fourteen-day withdrawal.

The right of withdrawal begins on the day on which you or an authorized representative who is not the carrier took possession of the product, i.e. on the completed delivery.

You exercise your right of withdrawal by returning the goods to the sender Shipping service from

Versandservice der Nightshift Healthcare GmbH
CONCEPT GmbH
Tonndorfer Hauptstr. 34-36
22045 Hamburg


This return must be accompanied by a declaration that you are canceling the purchase contract. The costs for the goods including the costs of delivery are taken over. The remittance will be made within 14 days after receipt of the cancellation by Nightshift Healthcare GmbH. The same means of payment will be used for the repayment as the one chosen for the purchase. Nightshift Healthcare GmbH does not bear the delivery costs of the return.

There is no right of withdrawal if

• the seal of sealed goods has been opened
• the seal has been removed after delivery
• the goods are unsuitable for return for reasons of hygiene or health protection, e.g. if the goods were carried in the mouth.